This report is based on a paper presented by Mr. R. D. Shamte, Chief Commercial Manager,
Tanzania Railways Corporation (TRC), at the International Railway Congress Association/Union
Internationale des Chemins de Fers (IRCA/UIC) Railway Seminar held in Stockholm, Sweden, from 5
to 7 July 1999. The theme of the seminar was customer-oriented rail information technology systems.
The report has been published in order to disseminate information on the experience of
implementing ACIS RailTracker on a public railway in sub-Saharan Africa and to document the benefits
that have been achieved.
UNCTAD would like to express its appreciation to the Director General of TRC for having
authorized the publication of this report, which was written by his senior staff.
